Refund policy

Return & Refund Policy

Last updated: June 2026

At Bienora, customer satisfaction is important to us.

Returns

Products may be returned within 30 days of delivery if they are unused, unopened, and in their original packaging.

Non-Returnable Items

For health, hygiene, and safety reasons, opened or used personal care products, supplements, and oral care products cannot be returned.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will review the situation and work to provide a replacement or refund when appropriate.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact

For return or refund requests, please contact:

Email: d20070810mk@gmail.com